Here, parties involved in the electronic transactions are from within a given business firm, hence, the name is ________
  • Intra-C Commerce
  • Intra-D Commerce
  • Intra-B Commerce
  • Intra-A Commerce
Both Sellers and buyers are business firms, under ___type of e-commere transaction
  • B2B Commerce
  • C2B Commerce
  • B2C Commerce
  • C2C Commerce
Which method is very popular for making online transactions?
  • Credit Card
  • All of these
  • Net banking
  • Debit Card
____________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
  • BPO
  • E-Commerce
  • Outsourcing
  • E-Banking
Under what method payment is made at the time of physical delivery of goods
  • Cash on delivery
  • Debit card payment
  • Credit card payment
  • Prepaid amount
It is not an application of e-business
  • Contract R&D
  • Online trading
  • Online procurement
  • Online bidding
The payment mechanism typical to e-business
  • Credit and Debit Cards
  • Cash on Delivery (CoD)
  • Cheques
  • e-Cash
e-commerce does not include
  • A business?s interactions with its customers
  • Interactions among the various departments within the business
  • A business?s interactions with its suppliers
  • Interactions among the geographically dispersed units of the business
____transactions have business firms at one end and its customers on the other end.
  • C2B Commerce
  • B2C Commerce
  • B2B Commerce
  • C2C Commerce
Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction.
  • C2C Commerce
  • C2B Commerce
  • B2C Commerce
  • B2B Commerce
Both buyers and sellers are customers under_______ type of e-business transaction
  • C2C Commerce
  • B2C Commerce
  • B2C Commerce
  • B2B Commerce
India is the preferred destination for BPO because of ____________
  • Tax Free Zone for BPOs
  • Cheap People
  • Cheap Manpower
  • Poor conditions
Out of e-commerce and e-business, which is a broader term?
  • None of these
  • both e-business and e-commerce are same thing
  • e-commerce
  • e-business
A Call Centre handles
  • Both customer facing and back-end business
  • Both voice based and non-voice based business
  • Only out-bound voice based business
  • Only in bound voice based business
Outsourcing
  • Includes off shoring
  • Restricts only to the contracting out of Information Technology Enabled Services (ITES)
  • Restricts only to the contracting out of non-core business processes
  • Includes contracting out of manufacturing and R&D as well as service processes ? both core and non-core ? but restricts only to domestic territory
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