Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?
  • Consumer ignorance
  • Consumer apathy
  • Consumer exploitation
  • Unorganised consumers
From the point of view of business, which one of the following is a reason because of which consumer protection is important?
  • Dynamic environment
  • Fast technological development
  • Government intervention
  • Competitive market
Which one of the following is not a consumer right?
  • Right to safety
  • Right to seek redressal
  • Right to get discount
  • Right to be heard
In which year did Consumer Protection Act come into existence?
  • 1986
  • 1999
  • 1991
  • 1976
A District Forum has jurisdiction to entertain a consumer complaint involving product value:
  • Up to ₹ 20 lakh
  • Up to ₹ 10 lakh
  • Between ₹ 20 lakh and ₹ 1 crore
  • Above ₹ 1 crore
___ mark is used for electrical products.
  • ISI
  • FPO
  • ISO
  • Agmark
___ is one of the redressal agencies for redressing consumer grievances.
  • COPRA
  • State Commission
  • Consumer Organisation
  • None of these
A complaint can be filed against ___ who adopt(s) unfair trade practices.
  • Trader only
  • Manufacturer only
  • Trader and Manufacturer
  • Consumer
Right to ___ is a right to be protected against products which are hazardous to life or health.
  • Information
  • Safety
  • Seek Redressal
  • Consumer Education
___ means any person who buys any goods for personal use or hires or avails of any services for a consideration.
  • Consumer
  • Manufacturer
  • Trader
  • Service Provider
___ implies safeguard against anti-consumer trade practices of producers and traders.
  • Consumer Protection
  • Redressal Forum
  • National Commission
  • None of these
In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of
  • 10 days
  • 20 days
  • 30 days
  • 45 days
Which of the following statements is not true with regard to the National Commission?
  • It consists of a President and at least five other members, one of whom should be a woman.
  • The members are appointed by the Central Government.
  • A complaint can be made to the National Commission when the value of the goods or services in , along with the compensation claimed, exceeds ₹1 crore.
  • Where the aggrieved party was not satisfied with the order of the National Commission, the case can be taken to the Supreme Court of India.
Which of the following statements is not true with regard to the District Forum?
  • It consists of a President and three other members, one of whom should be a woman.
  • The members are appointed by the District Government.
  • A complaint can be made to the appropriate District Forum when the value of the goods or services in , along with the compensation claimed, does not exceed ?10 lakhs.
  • All of the above
In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in
  • National Commission
  • District Forum
  • Supreme Court of India
  • All of the above
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