Which one of the following is not a feature of controlling?
  • Continuous process
  • Action-oriented
  • Keeping employees busy
  • Pervasive function
Which one of the following is not an importance of controlling?
  • Better coordination
  • Better use of resources
  • Better planning
  • Better grievance handling
Which one of the following is a step of controlling?
  • Assessing personnel required
  • Taking corrective action
  • Assessing environment
  • Taking disciplinary action
___ is the process of ensuring that actual results are in accordance with planned results.
  • Controlling
  • Coordinating
  • Planning
  • Directing
___ is the focus point for a manager while controlling, as controlling at every step is not possible
  • Controlling
  • Coordinating
  • Critical point control
  • Both (a) and (b)
Controlling is ___.
  • Forward looking
  • Backward looking
  • Continous process
  • All of these
In a marketing firm, the Financial Manager pays more attention towards an increase of 3% in the marketing cost as compared to a 15% increase in the courier expenses. Identify the concept being used by the manager.
  • Management by exception
  • Critical point control
  • Corrective action
  • None of the above
Reducing the workers, absenteeism in a factory by 20% is an example of
  • Quantitative standard
  • Qualitative standard
  • Deviation
  • None of the above
The need for the controlling function is felt in
  • Business organisations
  • Political organisations
  • Social organisations
  • All of the above
When the deviations between the actual performance and the planned performance are within the limits
  • A limited corrective action is required
  • No corrective action is required
  • A major corrective action is required
  • None of the above
The comparison of actual performance with the planned performance becomes easier if the standards are set in
  • Qualitative terms
  • Quantitative terms
  • Either of the above
  • None of the above
Identify the correct sequence of the steps involved in the controlling process.
  • Measurement of actual performance, Taking corrective action, Setting performance standards, Comparison of actual performance with standards, Analysing deviations
  • Comparison of actual performance with standards, Setting performance standards. Measurement of actual performance, Analysing deviations, Taking corrective action
  • Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action
  • Taking corrective action, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Setting performance standards
Deviations are said to be positive in nature when
  • Planned performance is more than the actual performance
  • Actual performance is more than the planned performance
  • Both planned and actual performances are same
  • None of the above
The controlling function is performed by
  • Top level management
  • Lower level management
  • Middle level management
  • All of the above
Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case.
  • Controlling helps in judging accuracy of standards.
  • It ensures efficient use of resources.
  • It helps in improving employee motivation.
  • It facilitates co-ordination in action.
Which of the following is not an importance of controlling function?
  • It ensures order and discipline.
  • It restricts co-ordination in action.
  • It helps in judging accuracy of standards.
  • It improves employee motivation.
Yash runs a logistic company. The Tour Incharges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.
  • Setting of standards
  • Measurement of actual performance
  • Taking corrective action
  • Analysing the deviations
Controlling is known as a backward-looking function because
  • It relates to future course of action.
  • It is like a post-mortem of the past activities
  • To find out deviation, it aims at improving future performance.
  • All of the above
In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is
  • -2
  • + 2
  • 98
  • None of the above
This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.
  • Critical point control
  • Key result areas
  • Management by exception
  • Deviations
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