ESD would cause the most damage to which component?

Which would you have to upgrade to install an EIDE drive?

A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?

What is a common language that computers use to talk with one another on a network

Which values are held in CMOS for the hard drive

Type one PC cards:

A PC with a 486DX2 processor runs internally at 50Mhz. What speed would its external logic be running?

"Parity" errors usually indicate bad memory.

What is the main communication method from one PDA to another PDA?

The acronym HDI stands for:

Which is NOT typically a Field Replaceable Unit?

What voltage does asystem use?

One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:

IBM's Micro Channel Architecture (MCA) specifies which type of the following bit access widths?

Which provides the fastest data access time?

A wrist grounding strap contains which of the following:

The following process determines the amount of memory present, the date/ time, and which communications ports and display adapters are installed in a microcomputer?

Dust in a computer actually increases the size of the magnetic fields inside it. This is not good, so you must occasionaiy dust, I trust. What's the best way to do this?

The DC voltage on most circuit boards is:

ESD potential decreases with the use of:

A capacitor is measured in which of the following units?

What device protects against line deficiencies?

What allows you to print on both sides of the printer?

You are testing the resistance in Ohms of a fuse on a 5 amp system. If the fuse is good, the meter should read?

A human cannot feel a static discharge as high as _____ volts.

What can you use to ensure power is not interrupted, resulting in corrupted data?

How can you totally protect a PC from damage during an electrical storm?

COM 4 uses which I/O port?

ISDN stands for:

What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?

If the voltage on pin 1 of the power supply is not in the range of _____ volts, the PC will not boot.

On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?

Which type of pc card (PCMCIA) slot will allow the insertion of a hard drive?

How is ink transferred to paper in common ink jet printers?

Every video card must have?

In the DOS memory model, the HIGH Memory Area (HMA). is the _____ memory.

A parity error usually indicates a problem with:

What is the i/o address for com1?

On a dot-matrix printer, regular lube maintenance should be followed, but this component should never be lubed:

What are the IRQ's for sound card?

A brownout is defined as:

To prevent toner from sticking to a laser printer's heat rollers, apply which of the following:

To install a second IDE drive into a computer, you must:

During the laser printer's conditioning phase a uniform charge of _____ is placed on the photosensitive drum.

Which device uses a DMA channel?

What Does EISA stand for?

During the normal PC boot process, which of the following is active first?

Which step should you perform first before discharging a CRT?

The ESD wrist strap is designed to protect PC Components or Service Technicians ?

What type of FRU is a SCSI host adapter?