Q.1

In ROM BIOS, the acronym BIOS stands for:

  • Basic Intuitive Output Set
  • Basic Input Organizational System
  • Basic Input Output System
  • Basic Industry Operating System
  • None of the above
Q.2

You are testing the resistance in Ohms of a fuse on a 2 amp systems. If the fuse is good, the meter should read?

  • 2.0
  • 5.0
  • 0.0
  • 0.2
  • None of the above
Q.3

ESD damage can be caused by:

  • Placing an IC in a non-conductive plastic bag
  • Placing an IC on a grounded mat
  • Repeated sags in current supplied from outlets
  • Touching metal on the chassis
  • None of the above
Q.4

What component would most likely cause a "parity error"?

  • bad hard disk
  • bad controller
  • bad RAM
  • bad software
  • None of the above
Q.5

Which best describes a fragmented hard drive:

  • The platters are bad
  • Data files are corrupted
  • Clusters of data are damaged
  • Files are not stored in consecutive clusters
  • None of the above
Q.6

During boot-up, the memory test:

  • Is a superfluous step that should be ignored
  • Checks and verifies that contiguous memory is installed
  • Is an operational error
  • Displays what memory is installed, but nothing else
  • None of the above
Q.7

After you service a laser printer, you notice dirty print. Which of the following would correct the problem?

  • Clean the developer tank
  • Reset the printer
  • Run several blank pages
  • Clean the laser diode
  • None of the above
Q.8

How many pins on a VGA?

  • 15.
  • 9
  • 25
  • 32
  • None of the above
Q.9

To prevent the computer from overheating you should?

  • Remove the slot cover from the back
  • Keep the computer cover closed
  • Remove the CPU fan
  • All of the above
  • None of the above
Q.10

How can you totally protect a PC from damage during an electrical storm?

  • Disconnect the AC power cable
  • Disconnect all external cables and power cords
  • Use a surge protector
  • Turn off the AC power
  • None of the above
Q.11

In ROM BIOS, the acronym BIOS stands for:

  • Basic Intuitive Output Set
  • Basic Input Organizational System
  • Basic Input Output System
  • Basic Industry Operating System
  • None of the above
Q.12

Whenever you have a hardware resource conflict, it will more likely be an IRQ conflict rather than an i/o conflict because:

  • there are a lot more I/O addresses than IRQs.
  • the BIOS sometimes has more of a problem controlling IRQs
  • I/O addresses cannot conflict
  • software tends to correct I/O conflicts
  • software tends to mess up IRQs
Q.13

What resistance in ohms should be displayed when testing a speaker in a computer?

  • Q Ohms
  • 16 Ohms
  • -200 Ohms
  • Unlimited Ohms
  • None of the above
Q.14

How may standard levels of interrupts are provided on the 8-bit ISA bus (XT-class computer)?

  • 4
  • 8
  • 12
  • 16
  • None of the above
Q.15

You have apin female connector with the pins in two rows. What could you connect with this?

  • Serial device
  • Parallel device
  • MIDI device
  • Video device
  • Joystick
Q.16

A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?

  • flash or upgrade the BIOS
  • check the CONFIG.SYS
  • add cdrw in the device manager
  • check the jumper setting on the cd-rw
  • None of the above
Q.17

During the boot process, a system first counts memory from where?

  • Expansion memory board
  • Video adapter
  • System board
  • Cache
  • None of the above
Q.18

What is modified when changing the system start-up boot sequence?

  • BIOS/CMOS
  • CONFIG.SYS
  • autoexec.bat
  • COMMAND.COM
  • None of the above
Q.19

How many devices does USB support?

  • 127
  • 125
  • 100
  • 225
  • None of the above
Q.20

Current is measured in units of:

  • volts
  • amps
  • ohms
  • farads
  • diodes
Q.21

When you boot a PC and don't hear any beep, this could suggest which of the following?

  • The monitor is turned off
  • Keyboard not plugged in
  • Normal PC boot
  • Bad or disconnected speaker
  • None of the above
Q.22

What command is used to hand up a MODEM when using the "AT Answer Command set"?

  • ATZ
  • ATD
  • ATR
  • ATH
  • None of the above
Q.23

You have just installed a new internal PCI modem on you desktop. It will not dial out. what is the problem?

  • The port speed is set too high
  • the modem has not been set up in control panel properties
  • the phone line is plugged into the line-in port on the modem card
  • the phone line out of the wall is plugged into the phone port on the modem card
  • None of the above
Q.24

On the PC side, the printer port is a:

  • 25 pin female serial connector
  • 15 pin female parallel connector
  • 25 pin male serial connector
  • 15 pin female serial connector
  • 25 pin female parallel connector
Q.25

After displaying the directory of a floppy disk, a different floppy is inserted into the drive. The contents of the original floppy continue to display regardless of the director requests on the other floppies placed in the drive. You remove the drive in question and install it into your test system, and it does not exhibit the problem. You should next replace the:

  • System's floppy drive device driver
  • Original IDE controller
  • Floppy drive ribbon cable
  • System's power supply
  • None of the above
Q.26

What is the best ground for a conductive work bench?

  • AC outlet
  • Ground to bench
  • To the motherboard
  • To the PC's Chassis
  • None of the above
Q.27

"Parity" errors usually indicate bad memory

  • True
  • False
Q.28

The 34-pin connection on an I/O card is for?

  • Floppy drive
  • SCSI drive
  • IDE drive
  • Zip drive
  • None of the above
Q.29

The 34-pin connection on an I/O card is for?

  • floppy drive
  • SCSI drive
  • IDE drive
  • zip drive
  • None of the above
Q.30

Which is the most difficult environmentally to dispose of?

  • floppy drives
  • hard drives
  • power supplies
  • CRTs
  • system boards
Q.31

What command is used to reset a MODEM when using the

  • ATR
  • ATZ
  • DTR
  • DCE
  • None of the above
Q.32

Which is NOT typically a Field Replaceable Unit?

  • System ROM
  • Power supply
  • System chassis
  • Video controller
  • None of the above
Q.33

You're on your PC at midnight and an electric storm pops up. What's the best way to protect your PC.

  • you don't worry; you have a lightning rod on your house
  • you don't worry; you've got a surge protector on your PC
  • you don't worry; you've got a surge protector on your PC and phone line to your modem
  • unplug the PC and remove phone line from the modem
  • stop standing on it
Q.34

The standard IRQ for the floppy drive is?

  • 9
  • 6
  • 10
  • All of the above
  • None of the above
Q.35

What is the file extension used by WINto back up registry file when windows starts?

  • .dat
  • .dao
  • .bak
  • .tmp
  • None of the above
Q.36

Why does a successfully mapped network drive disappear every time you boot the computer?

  • The computer you are connected to has moved
  • You didn't click reconnect on log on
  • The map statement is not in the autoexec.bat file
  • The last drive was not set correctly
  • None of the above
Q.37

After you service a laser printer, you notice dirty print. Which of the following would correct the problem.

  • Clean the developer tank
  • Reset the printer
  • Run several blank pages
  • Clean the laser diode
  • None of the above
Q.38

You were installing an application in Windowsand the computer crashes, what do you do?

  • press alt + Ctrl + delete, twice
  • press alt + Ctrl + delete, and end task
  • press the reset button on the computer
  • turn off computer and boot from a floppy disk
  • None of the above
Q.39

When you are testing a fuse, you should set the Volt-OHM meter to what scale?

  • AC
  • DC
  • AMPS
  • OHMS
  • None of the above
Q.40

IRQ6 is typically reserved for:

  • The floppy
  • The keyboard controller
  • LPT2
  • The modem
  • None of the above
Q.41

The terms "red book", "yellow book", and "orange book" refer to:

  • SCSI
  • ide
  • floppy drive technology
  • CD-ROM standards
  • All of the above
Q.42

You run a super wing-ding diagnostic program on your PC, and it reports that your hard drive, microprocessor, RAM, and video card have seen better days. To resolve this problem you should:

  • replace each part one at a time, rerunning the diagnostic before replacing the next part.
  • check to see if you have a software problem
  • replace everything at once and rerun the diagnostic
  • get another copy of the diagnostic program
  • run an exhaustive memory check
Q.43

Resistance is measured:

  • in parallel
  • in series
  • after breaking the circuit
  • after checking voltage
  • after checking current
Q.44

Modems use _____ transmission.

  • Synchronous
  • Asynchronous
  • Timed interval
  • PPP
  • None of the above
Q.45

What are the most likely conditions for ESD?

  • Cold and wet
  • Cold and dry
  • Hot and wet
  • Hot and dry
  • None of the above
Q.46

Which type of system hoard is the MOST likely candidate for processor upgrading if you want maximum performance and future compatibility?

  • ML
  • PCI
  • ISA
  • EISA
  • None of the above
Q.47

A keyboard locks up intermittently even when replaced with a new keyboard. What is the LEAST likely cause of the problem?

  • A second bad keyboard
  • The keyboard controller chip
  • The keyboard connector
  • The motherboard
  • None of the above
Q.48

A 2xx POST error code indicates a problem with:

  • RAM or ROM
  • hard drive
  • system board
  • second adapter card
  • CMOS battery
Q.49

Which hardware component controls serial port communications?

  • ROM BIOS
  • CPU
  • DMA823
  • UART 16550
  • None of the above
Q.50

RS-is a standard that applies to:

  • serial ports
  • parallel ports
  • game ports
  • networks
  • digital frequencies
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