Q.1
A visualforce page uses the Contact standard controller. How can a developer display the name from the parent account record on the page?
  • Use the {!contact.Account.Name} merge field syntax.
  • Use SOQL syntax to find the related account name field
  • Use additional Apex logic within the controller to query for the name field
  • Use an additional standard controller for Accounts
Q.2
What are two benefits of using the Lightning Component Framework?
  • Lightning components render on the client, providing performance benefits
  • Lightning components are built using web standards, ensuring cross-browser compatibility
  • Lightning components render on the server, ensuring greater security and access control
  • Both A & B
Q.3
A Customer service representative at a call center would like to be able to collect information from customer using a series of question prompts. What could be used to accomplish this?
  • Process Builder
  • Lightning Connect
  • Workflow Rules
  • Flow Builder
Q.4
Final Estimation Proposals will be attached to the original Quotation _________.
  • Task
  • Contact
  • Dashboard
  • Account
Q.5
What is the highest volume product sold in Casper?
  • XperLube
  • Ariel Valve repair
  • Rings and Riders
  • Hydrocom
Q.6
YTD Engineering team has completed how many Tasks in Salesforce?
  • 100 Tasks
  • 100-150 Tasks
  • 150-200 Tasks
  • 200-250 Tasks
  • 250-300+ Tasks
Q.7
Key Account Managers create and update Transactional opportunities.
  • True
  • False
Q.8
The Director of customer service wants to know when agents are overwhelmed with high-priority item queue. The Director wants to receive a notification when a new case is open with the status of "New" during business hours Which automation process could be used to accomplish this?
  • Lightning Process Builder
  • Escalation rules
  • Both A & B
  • None of these
Q.9
If you can solve a business need using either a workflow or a trigger, which should you use?
  • Workflow
  • Trigger
  • Process Builder
  • Flow
Q.10
How a developer defines a method for REST service in Salesforce?
  • Define the class as global
  • Add @RestResource annotation at the beginning of the class
  • Add available REST methods (@Annotations)
  • All Of above
Q.11
Which of the following are annotations available in Salesforce REST services?
  • @HttpGet
  • @HttpPost
  • @HttpDelete
  • All Of above
Q.12
Which of the following statements are true, when we talk about governor limits in Salesforce?
  • Asynchronous Limit: Total number of SOQL queries 200
  • Synchronous Limit: Total number of SOQL queries 100
  • Total number of DML statements: 150
  • All Of above
Q.13
Which of the following options are types of asynchronous processes in Salesforce?
  • Schedulable
  • Future
  • Batch
  • All Of above
Q.14
Which type of relationships can be defined with external objects?
  • External Lookup
  • Internal Lookup
  • Cross Organization Lookup
  • Both A & B
Q.15
The auger bushing is made out of what material
  • steel
  • aluminum
  • plastic
  • silver
Q.16
Salesforce is committed to education and giving back. SinceSalesforce has given ______ to schools.
  • $5 million
  • $35 million
  • $65 million
  • $1 billion
Q.17
AVID plans to roll out Salesforce to...
  • Select teams
  • Partner-facing teams
  • All teams
  • None of these
Q.18
Which CRM system did AVID use prior to adopting Salesforce?
  • MyAVID
  • Oracle
  • Microsoft Dynamics
  • We didn't have one
Q.19
BONUS: Which interface do we function in?
  • Lightning
  • Einstein
  • Salesforce
  • Classic
Q.20
If you want to use someone else's report, what should you do first?
  • Edit the filters
  • Move the columns around
  • Save as a copy
  • Rename it and move it to your folder
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