Q.1
This Windows tool logs the history of Windows applications, system, and security occurrences.
  • task scheduler
  • event viewer
  • Microsoft Management console
  • services
Q.2
A technician has installed a new driver which has caused compatibility issues, what is the best way to fix this?
  • rollback the driver
  • uninstall all programs with compatibility issues
  • uninstall the hardware associated with the driver
  • install a driver from a third party
Q.3
What windows tool can be used to perform maintenance on hard disks?
  • system configuration
  • services
  • disk defragmenter
  • windows memory dianostics
Q.4
This tool tracks levels of activity for hardware and software and will help you decide if an upgrade is needed to improve performance.
  • Event viewer
  • Performance Monitor
  • Task scheduler
  • Component services
Q.5
What is NOT one of the GUI features in Windows 7 and 8 that make it easier to navigate between windows?
  • bump
  • shake
  • peak
  • snap
Q.6
This administrative tool can be used to build your own customized console in Windows.
  • Services
  • Print Management
  • Microsoft Management Consol
  • Registry Editor
Q.7
True or False? Sometimes our body language can send a message that is different from what we meant to say.
  • True
  • False
Q.8
of communication is ______________________.
  • verbal
  • nonverbal
Q.9
The __________________________ contains the start button, task buttons (open windows), and the system tray.
  • task bitmoji
  • task button
  • task bar
Q.10
The start button is found at the bottom ___________ corner of the desktop.
  • right
  • left
  • center
Q.11
You can empty the recycle bin permanently to create more disk space.
  • True
  • False
Q.12
The trashcan of your computer:
  • My Computer
  • My Documents
  • Recycle Bin
Q.13
First screen that you see on the monitor when you switch on your computer is called the.
  • Desktop
  • Icons
  • Start Button
Q.14
The bar at the bottom of the screen that shows all open programs.
  • Notification Area
  • Task Bar
  • Quick Launch
Q.15
The default folder to save your files is:
  • My Computer
  • My Documents
  • Recycle Bin
Q.16
When the computer stores files in different locations, it is referred to as.
  • Defragmentation
  • Fragmentation
  • Storing
Q.17
A picture or graphics symbol used to represent an application or folder.
  • Windows
  • Icons
  • Desktop
Q.18
To open multiple windows at the same time.
  • Multi tasking
  • Multi windows
  • Multi software
Q.19
It shows the notification icons, the date and time and lets you set the clock.
  • Task Bar
  • Desktop
  • Notification Area
Q.20
An operating system that lets you work on your computer.
  • Windows
  • Microsoft Word
  • Paint
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