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Q.1
What does an report presents
Always state the research question or hypothesis and are written in first person to show that the author takes responsibility for the findings
Usually a review of the literature, the findings, a discussion and recommendations
Always present recommendations as well as an outline of the methods used and the findings
At least a review of the literature, the methods used, the findings and a discussion They have some common elements but may vary in overall organisational structure
Q.2
The information of MIS comes from the
Internal source
External source
Both Internal and External sources
None of the above
Q.3
The back bone of any organization is
information
management
employee
capital
Q.4
The flow of information through MIS is
need dependent
organization dependent
information dependent
management dependent
Q.5
Internal information for MIS may come from any one of the following department.
Customers care department
HR department
Marketing department
Production department
Q.6
This time is devoted to school labs, studying work, commuting, and other activities involving your immediate and long-term goals.
Committed time
Discretionary time
Maintenance time
Family time
Q.7
_______________ are usually short messages with natural, casual use of language
Formal reports
Informal reports
Short reports
Progress report
Q.8
___________ include investigation of an issue or problem or Calculation of financial ratios of a company.
Formal report
Analytical Letter Reports
Scientific Reports
Informational Letter Reports
Q.9
__________letter is the reply to complaint.
Adjustment
An inquiry
Collection
Sales
Q.10
A creative way to brainstorm, plan, and put your vision into action is to use a(an) ____________.
Mind map
Visualization
Time log
To-do list
Q.11
Business letters produce immediate effect because they are
interesting
informal
brief
formal
Q.12
Managing your time consistently involves creating good study habits and getting organized. Which of the following will NOT allow you to accomplish that?
Packing your lunch the night before
Putting your backpack at the door
Studying all night for an exam
Backing up your work
Q.13
What is one of the major barriers to effective time management?
Procrastination
Being well organized
Lack of money
Lack of time
Q.14
A memorandum (memo) is considered a brief form of written communication for
legal use
internal use
external use
formal use
Q.15
The essence of time management is taking charge of your life and not allowing _________ to control
Poor study skills and habits
Interruptions
Distractions
Anxiety
Q.16
Down ward communication flows from_________ to_________.
Upper to lower
Lower to upper
Horizontal
Diagonal
Q.17
The following is (are) the most effective ways of communication.
Verbal
Non verbal
Written
All of the above
Q.18
Goals help us to ________
Communicate
Success
Work
Motivate
Q.19
The following is the permanent records for business
Business letters
Ledgers
Production reports
All of the above
Q.20
As per Newman and Summer Communication is the Exchange of
Facts
Opinion
Emotions
All of the above
Q.21
Oral communication is the interchange of _____________ between the sender and receiver.
written messages
verbal messages
cues and clues
signs and gestures
Q.22
__________type of orders are issued if there are a number of operational specialties
written
general
mandatory
procedural
Q.23
The ________ body of the presentation should be broken into short and clear units
Main
Middle
Upper
Lower
Q.24
________ of the letter consists of main message.
Heading
Body
Greeting
Closing
Q.25
The foremost barrier to oral communication is
interestedness
humility
concentration
poor listening
Q.26
The handshake that conveys confidence is
Limp
Firm
Loose
Double
Q.27
The whole concept of achieving success begins with how you __________
Behave
Think
Work
All of the above
Q.28
__________ is a particular type of order in which the subordinate is not only ordered to do a job but also given guidance on how to do it
Instruction
Procedural
persuasion
Advice
Q.29
If the employees do not abide by the norms of organisation, or violate the rules and regulations the employer will give_________ to employee
warning
suggestion
counselling
advice
Q.30
A common fallacy about manager is that he must be
Loud
Flamboyant
Drinker
All of the above
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