Q.1
The first goal in writing a business letter is to get the recipients ..........
Q.2
Which of the following is a correct dateline for a business letter?
Q.3
The most modern letter style is
Q.4
Effective professional correspondence uses an appropriate style, clear and concise language, and
Q.5
The central appeal in a persuasive letter
Q.6
Form letters are also known as
Q.7
The form of communication used most of the time for written messages to persons inside your organization is called
Q.8
Modern business letters are usually written in
Q.9
A good business letter is simple and straightforward without being simplistic or ..........
Q.10
The conclusion or ending paragraph should bring the communication to a polite and ......... close.
Q.11
Modern business letters are usually written in:
Q.12
Persuasive messages should be written in the __________ order.
Q.13
Our address and phone number are shown on our_________
Q.14
In block text format, you do not_________each paragraph
Q.15
A memorandum (memo) is considered a brief form of written communication for
Q.16
An effective oral presentation process follows _________ steps.
Q.17
The following is (are) the most effective ways of communication.
Q.18
The _________ of business letter is called layout.
Q.19
Body of a letter is divided into ________ parts.
Q.20
When working to create and maintain a favorable relationship with a receiver, a sender should
Q.21
The formal greeting with which a business letter begins is called
Q.22
A memorandum (memo) is considered a brief form of written communication for:
Q.23
Simplicity in writing means essentially:
Q.24
Business letters produce immediate effect because they are:
Q.25
Set off the list of Do and Donts by using ___________.
Q.26
The envelope indicated that there was ,_________ but in fact there was only a letter inside
Q.27
Interaction between three to twelve people who share a common goal, a sense of commitment, and who attempt to influence one another is known as
Q.28
When a group agrees to support and commit to the decision of the group, they have reached
Q.29
The most important goal of business communication is_________.
Q.30
As per Newman and Summer Communication is the Exchange of
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