Q.1
The ________ body of the presentation should be broken into short and clear units
Q.2
Which of the following terms best describes the grapevine as a communication pattern?
Q.3
The following is (are) non-verbal communication
Q.4
The handshake that conveys confidence is
Q.5
Communication is the task of imparting ________
Q.6
Good business letters are characterized by the following personal quality of the writer:
Q.7
Form letters are also known as:
Q.8
Goals help us to __________.
Q.9
Horizontal communication takes place between_________.
Q.10
Appeals and representations are used in_________communication.
Q.11
The following is the permanent records for business
Q.12
The study of communication through touch is_________.
Q.13
Registering sound vibrations
Q.14
__________ expressly designed for the support of individual and collective decision making.
Q.15
Which writing style characterizes the memos?
Q.16
Pronouncing words clearly and correctly so that each sound can be heard
Q.17
The method used to communicate a message (text, talking, writing, etc)
Q.18
_____________ letter is the reply to complaint.
Q.19
When a person receives a message, it is their responsibility to provide the sender:
Q.20
_____________are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually.
Q.21
Text Parts are ___________ basic parts of a formal report.
Q.22
Supplementary Parts are usually short messages with natural, casual use of language.
Q.23
This time is yours to use as you please, use it for the things you value most in life.
Q.24
The time you spend on activities such as eating, sleeping, bathing, exercises, and caring for your home is _________________.
Q.25
Sales letters start with
Q.26
Complaint letter should be called_____________
Q.27
Which of the following problems can occur as a result of ineffective downward flow?
Q.28
What type of communication does a report to a customer from an employer is
Q.29
Which of the following is considered a method to help overcome personal barriers to effective communication?
Q.30
MIS normally found in a manufacturing organization will not be suitable in the __________.
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