Multiple Choice Questions

write non-compliance with HOS regulation, including log books
  • hours of service not compliance
  • high driver aid numbers
  • what should you do if you don't have an access code?
  • they damage property and/or the vehicle
a term referring to when another delivery associate or DSP helps a driver complete the delivery on a package
  • level 3 DOT inspection
  • level one DOT inspection
  • rescue route
  • in the back
8 to 15 seconds
  • to eliminate distractions using REPS and Checks, how long do you need for eye lead time?
  • these are cards we leave for customers if we are able to deliver a package.
  • Scan every delivery bag and package before beginning your route
  • being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
The moment when you identify that you need to begin breaking to stop in time for the light. you can imagine a line that you will stop behind for entering the intersection.
  • together
  • hours of service not compliance
  • point of decision
  • violations
you walk up to a house to deliver, and a dog suddenly approaches. what do you do?
  • call the customer, then call driver support SDS, and then call dispatch
  • compare the address listed on the package label with the address listed in the delivery app, and the physical address listed on the home
  • call me move to a safe location while keeping the dog in sight. use the packages as a barrier between you and the dog. call the customer to schedule an alternative delivery location. then, report it using the delivery application.
  • call driver support SDS then call the customer, and lastly call dispatch.
when stopped in traffic, allow for one car length of space in front of you equal to the size of the vehicle you are driving to provide you with an adequate cushion of...
  • true
  • point of decision
  • street curb
  • space
what should you do with undelivered packages?
  • Scan every delivery bag and package before beginning your route
  • check in with your DSP and bring any undeliverable packages back to the Amazon return to station desk
  • bring any undelivered packages back to the station at the end of your route
  • driver's license, Amazon ID badge, and high visibility safety vest
what is a stale green light?
  • a green traffic light that is about to change because it has been green since it has been in your horizon.
  • DVIC is critical to keeping people in vehicle safe or on the road
  • you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them.
  • test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
what is REPS and Checks
  • Amazon's foundational safe driving system
  • bring any undelivered packages back to the station at the end of your route
  • 12 hours is the maximum amount of hours that can be worked
  • being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
delivery associates/flex drivers are not allowed to drive faster than... in station or on property.
  • 60hrs
  • DSP
  • 1,3,5,7
  • 5 mph
when parking on a hail or incline secure your vehicle's wheels in the direction of the
  • FICO scoring
  • street curb
  • in the back
  • driver aid number
according to the Federal motor Carrier safety administration, 70% of all rollover accidents involve driver error because of
  • Do you push or pull a cart?
  • Scan every delivery bag and package before beginning your route
  • speed, lack of attention, and quick move into overcorrect.
  • call the customer, then call driver support SDS, and then call dispatch
how can you provide a positive customer experience?
  • driver's license, Amazon ID badge, and high visibility safety vest
  • prevent controllable incidents
  • by treating each package like it's your own
  • secure your vehicle at each and every stop
what is the first thing you do if a dog is loose at the delivery location?
  • vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
  • driver support SDS, your DSP representative, and the customer.
  • stay in the vehicle and call the customer
  • pushing keeps the weight of the dolly in your power zone
why is it important to push a dolly instead of pulling it?
  • pushing keeps the weight of the dolly in your power zone
  • safe driving can save my life and others' lives around me
  • driver support SDS, your DSP representative, and the customer.
  • regulated by the US department of transportation or dot
oversized packages are sorted by zone letter to reflect the order of deliveries on route. this will help assist in loading so that overflow packages that will be delivered first are easy to access
  • sort zone letter
  • level two DOT inspection
  • Yard Marshal
  • count 1-2-3
the I in dirt stands for
  • Yard Marshal
  • initials
  • reason
  • a green traffic light that is about to change because it has been green since it has been in your horizon.
Amazon recommends that you do not drive more than....
  • 11 hours in a 14hr period
  • prevent controllable incidents
  • scannable code
  • Areas of high traffic or movement by associates are known as...
Delivery Service Partners
  • reason
  • 5-8 seconds
  • DSP
  • 5 mph
department of transportation. delivery associates are required to have a dot physical exam in our subject to compliance, safety, accountability.
  • 5 mph
  • True
  • date
  • count 1-2-3
if a delivery point appears to be more than seven van lengths we recommend...
  • using the driveway
  • stay in the vehicle and call the customer
  • in the help menu
  • point of decision
for not Amazon lockers you will need to...
  • Scan every package with the delivery app before delivering the package to the non Amazon locker
  • vehicle inspections ensure our vehicles are safe and road ready.
  • compare the address listed on the package label with the address listed in the delivery app, and the physical address listed on the home
  • to keep delivery associates safe by reducing the number of drivers walking in driver lanes inside the station
get out and look
  • SDS
  • True
  • GOAL
  • gray
when moving an empty cart, where do you stand for best visibility?
  • Yard Marshal
  • FICO scoring
  • scan at the point of delivery
  • in the back
after loading your vehicle, wait for the... to give the all clear and signal for everyone to leave.
  • Eye-Lead time
  • package ID
  • Yard Marshal
  • violations
The T in dirt stands for
  • Time
  • DIRT
  • 5-8 seconds
  • True
you must use me...even when on a flat road
  • street curb
  • prevent controllable incidents
  • package ID
  • park break
are the blind spots on Amazon vehicles, because they sit higher than traditional vehicles.
  • 1,3,15,7
  • 1,3,5,12
  • 1,3,5,7
  • 1,103,5,7
check for customer notes, contact the customer, contact driver support SDS
  • speed, lack of attention, and quick move into overcorrect.
  • by treating each package like it's your own
  • what should you do if you don't have an access code?
  • test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
where are the FICO scores displayed
  • Green lights you did not see turn green
  • stay in the vehicle and call the customer
  • displayed in the mentor app
  • you can use one click entry
acceleration, breaking, cornering, distractions, and speeding affect your...
  • street curb
  • using the driveway
  • violations
  • FICO scoring
Distance measurered in second, that a driver's eyes look ahead of their vehicle
  • using the driveway
  • street curb
  • FICO scoring
  • Eye-Lead time
Excel at customer service
  • E
  • a green traffic light that is about to change because it has been green since it has been in your horizon.
  • date
  • reason
Hotspots
  • Areas of high traffic or movement by associates are known as...
  • 11 hours in a 14hr period
  • P
  • scannable code
coachable behavior incidents
  • Time
  • together
  • defects
  • 840,000
after a driver completes their route they are to...
  • call dispatch for further instructions. sometimes they may be asked to assist another driver by helping deliver some of their packages. this is called a rescue route
  • back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
  • Scan every package with the delivery app before delivering the package to the non Amazon locker
  • vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
Will be delivered first
  • low driver aid numbers
  • displayed in the mentor app
  • 5-8 seconds
  • you can use one click entry
Amazon recommends that you do not drive more than.... hours in a 7 day period
  • 120hrs
  • 300hrs
  • 6hrs
  • 60hrs
The safe walking distance is about
  • safe driving can save my life and others' lives around me
  • being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
  • Green lights you did not see turn green
  • seven van lengths or roughly half a football field
histories of crash involvement
  • 5-8 seconds
  • DVIC Inspection
  • crash indicator
  • park break
maintain how many seconds following times received under 30 mph?
  • 7 seconds
  • 2 seconds
  • 17 seconds
  • 6 seconds
what is the most important thing safe driving can do for you?
  • safe driving can save my life and others' lives around me
  • call driver support SDS then call the customer, and lastly call dispatch.
  • prevent controllable incidents
  • As a delivery associate you must never
why is being a safe driver important?
  • you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them.
  • being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
  • test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
  • Scan every package with the delivery app before delivering the package to the non Amazon locker
the R in dirt stands for
  • reason
  • orange
  • 5-8 seconds
  • date
if a delivery spot is marked with a blue dot.
  • in the help menu
  • low driver aid numbers
  • you can use one click entry
  • hours of service not compliance
DOT drivers are required to have a DOT physical exam in our subject to a compliance, safety, and accountability.
  • count 1-2-3
  • Yard Marshal
  • true
  • SDS
on a typical morning what is the first thing you do as a DA?
  • bring any undelivered packages back to the station at the end of your route
  • each day will start by meeting up with the delivery service partner for DSP team to collect your necessary tools
  • back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
  • DVIC is critical to keeping people in vehicle safe or on the road
what should you do before you lift a bag full of packages?
  • each day will start by meeting up with the delivery service partner for DSP team to collect your necessary tools
  • bring any undelivered packages back to the station at the end of your route
  • these are cards we leave for customers if we are able to deliver a package.
  • test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
scan at the door​
  • SDS
  • M
  • displayed in the mentor app
  • S
All of these are things you should avoid for proper station safety etiquette
  • test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
  • stay in the vehicle and call the customer
  • back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
  • regulated by the US department of transportation or dot
how many ppl die every day in the us because of distracted driving?
  • 14 people
  • 9 people
  • 109 people
  • 1 people
what do you need for Amazon lockers?
  • to enforce safe driving habits and save lives
  • compare the address listed on the package label with the address listed in the delivery app, and the physical address listed on the home
  • bring any undelivered packages back to the station at the end of your route
  • you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them.
a safe backing distance is roughly about
  • The length of three delivery vehicles
  • by treating each package like it's your own
  • they damage property and/or the vehicle
  • displayed in the mentor app
how many blind spot incidents occur in the US each year?
  • 840,000
  • 840,10
  • 940,000
  • 840,100
typically just refer to as the TBA. TBA means transported by Amazon. you will use this number anytime you need to refer to a specific package
  • violations
  • package ID
  • FICO scoring
  • park break
what color are Amazon lockers
  • park break
  • together
  • orange
  • initials
The D in dirt stands for
  • Time
  • DIRT
  • date
  • gray
we missed you cards are...
  • these are cards we leave for customers if we are able to deliver a package.
  • to keep delivery associates safe by reducing the number of drivers walking in driver lanes inside the station
  • to enforce safe driving habits and save lives
  • being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
will be delivered last, if there is a word in place of the driver a number it could be delivered anywhere in the number sequence.
  • point of decision
  • scan at the point of delivery
  • As a delivery associate you must never
  • high driver aid numbers
what is the top mistake delivery associates make when driving an Amazon vehicle for the first time
  • scan at the point of delivery
  • As a delivery associate you must never
  • they damage property and/or the vehicle
  • prevent controllable incidents
check your mirrors every...
  • 5-8 seconds
  • 5-16 seconds
  • 5-40 seconds
  • 2-8 seconds
why are vehicle inspections important?
  • vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
  • Scan every delivery bag and package before beginning your route
  • vehicle inspections ensure our vehicles are safe and road ready.
  • to enforce safe driving habits and save lives
why should you use REPS and Checks
  • secure your vehicle at each and every stop
  • bring any undelivered packages back to the station at the end of your route
  • test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb
  • to enforce safe driving habits and save lives
to seek space using REPS and Checks, how long should you wait at an intersection after the vehicle ahead of you starts moving?
  • count 1-2-3
  • count 1-8-3
  • count 2-2-3
  • count 99-2-3
which of the following can provide you with support while troubleshooting delivery situations?
  • vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device.
  • back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones
  • driver support SDS, your DSP representative, and the customer.
  • speed, lack of attention, and quick move into overcorrect.
behaviors that are unprofessional and violate Amazon's policies, this is linked to tier 1 infractions for associates
  • 7 seconds
  • rescue route
  • Yard Marshal
  • violations
it prevents items from falling and injuring you, and it makes your delivery faster and more efficient.
  • why is it important to load your vehicle correctly?
  • regulated by the US department of transportation or dot
  • driver support SDS, your DSP representative, and the customer.
  • stay in the vehicle and call the customer
what can the REPS and Checks do for you?
  • prevent controllable incidents
  • scan at the point of delivery
  • secure your vehicle at each and every stop
  • Green lights you did not see turn green
safety is Amazon's top priority and...
  • being a safe driver is important because I am driving a heavier and larger vehicle than others on the road
  • bring any undelivered packages back to the station at the end of your route
  • check in with your DSP and bring any undeliverable packages back to the Amazon return to station desk
  • DVIC is critical to keeping people in vehicle safe or on the road
recognize hazards
  • S
  • L
  • R
  • E
Delivery associates
  • SDS
  • GOAL
  • DA
  • 5 mph
0 h : 0 m : 1 s

Multiple Choice Questions
Answered Not Answered Not Visited Correct : 0 Incorrect : 0