In the ______ stage of Kurt Lewin's change model, managers try to instill in employees the motivation to change, encouraging them to let go of behaviors that are resistant to innovation.
  • unfreezing
  • True
  • innovative
  • unfreeze, change, and refreeze.
When a grocery store chain adopts a new practice of its competitors by staying open 24 hours a day, requiring employees to work flexible schedules, it is implementing a(n) ______ change.
  • innovative
  • False
  • True
  • unfreezing
To explain how to initiate, manage, and stabilize planned change, Kurt Lewin developed a model with three stages:
  • faith in change agent's intentions.
  • unfreezing
  • unfreeze, change, and refreeze.
  • Prevent failure at all cost.
Employees resist change for all the following reasons except
  • unfreeze, change, and refreeze.
  • faith in change agent's intentions.
  • Prevent failure at all cost.
  • Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
Which of the following is not a supertrend affecting the future of business?
  • Prevent failure at all cost.
  • Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
  • False
  • faith in change agent's intentions.
Which of the following is not a recommended way to manage innovation and change?
  • Prevent failure at all cost.
  • faith in change agent's intentions.
  • Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
  • unfreeze, change, and refreeze.
0 h : 0 m : 1 s

Answered Not Answered Not Visited Correct : 0 Incorrect : 0