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Chapter 10 Quiz - Organizational Change And Innovation
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Multiple Choice Questions
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In the ______ stage of Kurt Lewin's change model, managers try to instill in employees the motivation to change, encouraging them to let go of behaviors that are resistant to innovation.
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unfreezing
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True
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innovative
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unfreeze, change, and refreeze.
When a grocery store chain adopts a new practice of its competitors by staying open 24 hours a day, requiring employees to work flexible schedules, it is implementing a(n) ______ change.
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innovative
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False
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True
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unfreezing
To explain how to initiate, manage, and stabilize planned change, Kurt Lewin developed a model with three stages:
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faith in change agent's intentions.
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unfreezing
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unfreeze, change, and refreeze.
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Prevent failure at all cost.
Employees resist change for all the following reasons except
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unfreeze, change, and refreeze.
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faith in change agent's intentions.
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Prevent failure at all cost.
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Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
Which of the following is not a supertrend affecting the future of business?
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Prevent failure at all cost.
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Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
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False
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faith in change agent's intentions.
Which of the following is not a recommended way to manage innovation and change?
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Prevent failure at all cost.
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faith in change agent's intentions.
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Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
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unfreeze, change, and refreeze.
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