Multiple Choice Questions

Hearing and Listening are essentially the same process.
  • True
  • False
Researchers disagree on the significance and extent of gender differences in listening.
  • True
  • False
One way to ensure effectiveness in the understanding stage of the listening process is to paraphrase the speaker's ideas.
  • True
  • False
Empathic listening is preferable to objective listening regardless of the context or the speaker's state of mind.
  • True
  • False
Through active listening, we express acceptance of the speaker's feelings and encourage the speaker to elaborate on those feelings.
  • True
  • False
Generally, effective listeners are effective managers.
  • True
  • False
The evaluation stage of listening can be made more effective by resisting evaluation until you fully understand the speaker's viewpoint.
  • True
  • False
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Multiple Choice Questions
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