Multiple Choice Questions

The Innovator's Dilemma, a book by Clayton Christensen, discusses how established companies can take advantage of disruptive technologies without hindering existing relationships with customers, partners, and stakeholders.
  • True
  • False
Which of the following is the example of consumer-to-government (C2G) highlighted in the figure extended ebusiness models?
  • eGov.com
  • All of the above
  • Sustaining technology
  • Sears
Which of the following are challenges of Business 2.0?
  • Digital divide
  • All of the above
  • Social networking
  • Based on the 'intelligent' Web where applications use natural language processing
Open source and sharing are both advantages and disadvantages of Business 2.0.
  • True
  • False
Which of the following is a reason for the growth of the World Wide Web?
  • All of the above
  • Phillips Petroleum
  • Web 1.0
  • Paradigm shift
Open source refers to any software whose source code is made available free (not on a fee or licensing basis as in ebusiness) for any third party to review and modify.
  • True
  • False
Search engine ranking evaluates variables that search engines use to determine where a URL appears on the list of search results.
  • True
  • False
Which company is expecting to gain the majority of its returns on new investments?
  • Dell Computer
  • Web 1.0
  • eGov.com
  • URL, Domain Name
Which of the following is not a topic or feature that is included in Web 3.0?
  • Universal resource locator
  • All of the above
  • Provides a product that does not meet existing customer's future needs
  • Social networking
Universities were among some of the first users of the Internet. What was the Internet first called?
  • ARPANET
  • Social networking
  • True
  • False
Which of the following is challenge of sustaining technology?
  • eGov.com
  • Provides a product that does not meet existing customer's future needs
  • Digital divide
  • and is the official U.S. gateway to all government information? , FirstGov.gov
Which statement below is incorrect?
  • All of the above
  • John Seigenthaler Sr. was assistant to Attorney General Robert F. Kennedy in the early
  • Digital divide
  • The semantic Web captures, organizes, and disseminates knowledge (i.e., know-how) throughout an organization
What allows users to access the WWW?
  • Web browser
  • Dell Computer
  • Intermediaries
  • All of the above
Source code is software made available free for any third party to review and modify.
  • True
  • False
Which of the following best describes Web 3.0?
  • All of the above
  • Based on the 'intelligent' Web where applications use natural language processing
  • Static text-based information websites
  • and is the official U.S. gateway to all government information? , FirstGov.gov
The WWW provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called HTML.
  • True
  • False
Ecommerce includes ebusiness along with all activities related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real-time information. During Web 1.0, entrepreneurs began creating the first forms of ecommerce.
  • True
  • False
A Webinar is a form of Web conferencing, which blends videoconferencing with document sharing and allows the user to deliver a presentation over the Web to a group of geographically dispersed participants.
  • True
  • False
What caused Polaroid to go bankrupt?
  • The ability to use current devices such as iPhone and laptops as credit cards or ticket
  • One-hour film processing and digital cameras stole its market share
  • The semantic Web captures, organizes, and disseminates knowledge (i.e., know-how) throughout an organization
  • mobile sales, mobile ticketing. , All of the above
Content used in mashups is typically sourced from an RSS, which is a set of routines, protocols, and tools for building software applications.
  • True
  • False
What is information richness?
  • One-hour film processing and digital cameras stole its market share
  • Social media and user-generated Web content
  • Web 2.0 is a simple static website without any interaction with its users
  • Refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information
An open system contains instructions written by a programmer specifying the actions to be performed by computer software.
  • True
  • False
A disruptive technology produces an improved product customers are eager to buy, such as a faster car or larger hard drive.
  • True
  • False
Information reach refers to the number of people a business can communicate with, on a global basis.
  • True
  • False
A paradigm shift occurs when a new radical form of business enters the market that reshapes the way companies and organizations behave.
  • True
  • False
Which company is expecting to gain the majority of its returns on existing investments?
  • Phillips Petroleum
  • Sustaining technology
  • All of the above
  • Porsche's faster car
Dot-com was the original term for a company operating on the Internet.
  • True
  • False
Which of the following is not included in the top five companies that are expecting future growth to be generated from new investments?
  • Sears
  • False
  • True
  • ARPANET
Real-time communication occurs when a system updates information at the same rate it receives it.
  • True
  • False
Hypertext transport protocol (HTTP) is the Internet protocol web browsers use to request and display web pages using universal resource locators.
  • True
  • False
Cybermediation refers to the creation of new kinds of intermediaries that simply could not have existed before the advent of ebusiness, including comparison-shopping sites such as Kelkoo and bank account aggregation services such as Citibank.
  • True
  • False
Which of the following demonstrates potential issues with Business 2.0 and information vandalism?
  • Digital divide
  • Open source allows anyone to be able to edit, damage, or destroy content
  • Static text-based information websites
  • and is the official U.S. gateway to all government information? , FirstGov.gov
Which of the following terms could you use synonymously when referring to the Web?
  • Social networking
  • All of the above
  • URL, Domain Name
  • Dell Computer
Which of the following is an example of a sustaining technology?
  • Porsche's faster car
  • All of the above
  • Open source allows anyone to be able to edit, damage, or destroy content
  • Based on the 'intelligent' Web where applications use natural language processing
Disruptive and new technologies typically cut into the low-end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies.
  • True
  • False
What is the address of a file or resource on the web such as www.apple.com?
  • Social networking
  • Porsche's faster car
  • Digital divide
  • Universal resource locator
Instant messaging (IMing) is a service that enables instant or real-time communication between people.
  • True
  • False
The WWW, such as Internet Explorer or Mozilla's Firefox, allow users to access the WWW.
  • True
  • False
The website that was the primary catalyst for growing electronic government
  • Based on the 'intelligent' Web where applications use natural language processing
  • and is the official U.S. gateway to all government information? , FirstGov.gov
  • All of the above are included
  • The ability to use current devices such as iPhone and laptops as credit cards or ticket
How would you categorize mobile entertainment
  • Social media and user-generated Web content
  • mobile sales, mobile ticketing. , All of the above
  • Static text-based information websites
  • Universal resource locator
Mass customization occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person, say by tailoring its website to individuals or groups based on profile information, demographics, or prior transactions.
  • True
  • False
What is the role of a mashup editor?
  • Porsche's faster car
  • Web browser
  • Universal resource locator
  • All of the above
Open systems tap into the core knowledge of all employees, partners, and customers.
  • True
  • False
A disruptive technology is a new way of doing things that initially does not meet the needs of existing customers.
  • True
  • False
Social tagging is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.
  • True
  • False
Instant messaging converts an audio broadcast to a digital music player.
  • True
  • False
Dell computer ranks highest on the list for expecting returns from new investments.
  • True
  • False
User-contributed content is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information.
  • True
  • False
The Internet uses such strong security technologies that ensuring consumer protection is not a challenge for ebusinesses.
  • True
  • False
What is the Internet protocol web browsers use to request and display web pages using universal resource locators?
  • URL, Domain Name
  • Disintermediation
  • All of the above
  • Hypertext markup language
Many industries have taken an active role in online business including the government. Which of the following is the term that describes the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all the branches of government?
  • Disintermediation
  • True
  • Web browser
  • Egovernment
An Internet service provider (ISP) is a company that provides access to the Internet for a monthly fee.
  • True
  • False
Mobile banking and mobile sales are both a part of the emerging mbusiness.
  • True
  • False
A wiki is a Hawaiian word for quick and is a type of a collaborative Web page that allows users to add, remove, and change content.
  • True
  • False
Which of the following terms implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction?
  • Dell Computer
  • Digital Darwinism
  • Social networking
  • Sustaining technology
Which statement below is inaccurate?
  • Social media and user-generated Web content
  • Provides a product that does not meet existing customer's future needs
  • The semantic Web captures, organizes, and disseminates knowledge (i.e., know-how) throughout an organization
  • Web 2.0 is a simple static website without any interaction with its users
What is the Internet protocol Web browsers use to request and display Web pages using universal resource locators?
  • Disintermediation
  • Hypertext transport protocol (HTTP)
  • Domain name hosting
  • All of the above are included
What occurs when a business sells directly to the customer online and cuts out the middle man?
  • Semantic Web
  • All of the above
  • Disintermediation
  • Hypertext markup language
Transaction brokers process online sales transactions.
  • True
  • False
Which of the following began as an essential emergency military communications system operated by the U.S. Department of Defense (DARPA)?
  • False
  • True
  • Internet
  • Disruptive technology
A business model is a plan that details how a company creates, delivers, and generates revenues.
  • True
  • False
URLs use domain names to identify particular websites
  • True
  • False
Business-to-consumer applies to any business that sells its products or services directly to consumers online.
  • True
  • False
In Reintermediation steps are removed from the value chain as new players find ways to add value to the business process.
  • True
  • False
Which term describes the WWW during its first few years of operation between 1991 and 2003?
  • Domain name
  • False
  • Web 1.0
  • Social networking
Ecommerce is the buying and selling of goods and services over the Internet. Ecommerce refers only to online transactions.
  • True
  • False
What is a service that allows the owner of a domain name to maintain a simple website and provide email capacity?
  • Intermediaries
  • Domain name hosting
  • Disintermediation
  • Paradigm shift
A sustaining technology produces an improved product customers are eager to buy, such as a faster car or larger hard drive.
  • True
  • False
Tacit knowledge consists of anything that can be documented, archived, and codified, often with the help of MIS. Examples of explicit knowledge are assets such as patents, trademarks, business plans, marketing research, and customer lists.
  • True
  • False
RSS allows a website to constantly feed information and news to consumers instead of having the consumer search for it.
  • True
  • False
A search engine is website software that finds other pages based on keyword matching similar to Google.
  • True
  • False
Web 3.0 refers to static text-based information websites.
  • True
  • False
Ebusiness is something that a business can just go out and buy.
  • True
  • False
Tim Berners-Lee was one of the founders of the Internet.
  • True
  • False
Many businesses are using instant messaging as a way to answer and resolve questions or problems quickly.
  • True
  • False
Information richness refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information.
  • True
  • False
What are agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together?
  • Hypertext markup language
  • Intermediaries
  • Social networking
  • False
Many industries have been forced to change due to technology advances. Which of the below industries has felt the lowest amount of economic impact from ebusiness?
  • False
  • True
  • Waste or recycling industry
  • Hypertext transport protocol (HTTP)
What links documents, allowing users to move from one to another simply by clicking on a hot spot or link?
  • Universal resource locator
  • Semantic Web
  • Waste or recycling industry
  • Hypertext markup language
The Internet is a massive network that connects computers all over the world and allows them to communicate with one another.
  • True
  • False
Intermediaries occur when a customer sells directly to another customer online cutting out the intermediary.
  • True
  • False
Social media refers to websites that rely on user participation and user-contributed content, such as Facebook, YouTube, and Digg.
  • True
  • False
Future managers and workers need to understand the benefits MIS and ebusiness can offer a company if it wants to take advantage of sustaining technologies.
  • True
  • False
Which of the following best describes Web 2.0?
  • All of the above
  • URL, Domain Name
  • Social media and user-generated Web content
  • Social networking
Knowledge can be a real competitive advantage for an organization. The most common form of collective intelligence found inside the organization is knowledge management (KM), which involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.
  • True
  • False
A click-and-motor business operates on the Internet only without a physical store.
  • True
  • False
What is the difference between ecommerce and ebusiness?
  • Ecommerce is buying and selling of goods or services online; ebusiness includes ecommerce and all activities related to internal and external business operations
  • Hypertext transport protocol (HTTP)
  • True
  • Semantic Web
What is information reach?
  • The ability to use current devices such as iPhone and laptops as credit cards or ticket
  • One-hour film processing and digital cameras stole its market share
  • . Measures the number of people a firm can communicate with all over the world
  • All of the above
The Innovator's Dilemma suggests that established companies can take advantage of ___________ without hindering existing relationships with customers, partners, and stakeholders.
  • False
  • Disruptive technology
  • Sustaining technology
  • True
Which of the following is not a reason for the explosive growth of the WWW?
  • Digital Darwinism
  • All of the above are included
  • Social media and user-generated Web content
  • Digital divide
A social bookmark is a locally stored URL or the address of a file or Internet page saved as a shortcut.
  • True
  • False
Explicit knowledge is the knowledge contained in people's heads. The challenge inherent in tacit knowledge is figuring out how to recognize, generate, share, and manage knowledge that resides in people's heads.
  • True
  • False
Mass customization is the ability of an organization to tailor its products or services to the customers' specifications. For example, customers can order M&M's in special colors or with customized sayings such as "Marry Me."
  • True
  • False
Which of the following is an example of a disruptive technology?
  • URL, Domain Name
  • All of the above
  • Sears
  • Provides a product that does not meet existing customer's future needs
What does digital Darwinism imply?
  • Organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction
  • Based on the 'intelligent' Web where applications use natural language processing
  • Web browser
  • Ecommerce is buying and selling of goods or services online; ebusiness includes ecommerce and all activities related to internal and external business operations
At a local marketing firm, Steve is the lead Web developer and is responsible for working with customers on their Web designs, development, and graphics. Which of the following would be a critical skill Steve must have to be able to perform his job?
  • All of the above are included
  • All of the above
  • universal resource locator
  • URL, Domain Name
Interactivity measures advertising effectiveness by counting visitor interactions with the target ad, including time spent viewing the ad, number of pages viewed, and number of repeat visits to the advertisement.
  • True
  • False
Social bookmarking allows users to share, organize, search, and manage bookmarks.
  • True
  • False
Domain name hosting (web hosting) is a service that allows the owner of a domain name to maintain a simple website and provide email capacity.
  • True
  • False
A sustaining technology is a new way of doing things that initially does not meet the needs of existing customers.
  • True
  • False
Social networking is the practice of expanding your business and/or social contacts by constructing a personal network.
  • True
  • False
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Multiple Choice Questions
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