Multiple Choice Questions

What process uses warehousing to add value to a product through component modification, repair, labor, and packaging?
  • focused work center
  • servicescape
  • material handling
  • cusotmizing
Which of the following approaches is also called "job shop"?
  • focused work center
  • process-oriented layout
  • leather chairs at Starbucks
  • a hospital emergency room
Which of the following is NOT helpful for retail layout?
  • leather chairs at Starbucks
  • Keep end-aisle locations empty to facililatate traffic flow
  • process-oriented layout
  • To obtain flexibility in layout, operations managers could keep investments high
What is a succesful technique used by companies such as Ingall Ship Building Corporation to avoid some of the difficult problems producitng items in fixed-position layouts?
  • The volume of materials needed is constant
  • complete as much of the project as possible offsite
  • maximize profitability per square foot of floor space
  • Keep end-aisle locations empty to facililatate traffic flow
Which of the following allocates display space and responds to customer behavior?
  • retail layout
  • work-cell layout
  • a hospital emergency room
  • servicescape
To obtain flexibility in layout, managers may implement all EXCEPT which of the following tactics?
  • focused work center
  • proximity, privacy, and permission
  • place workstations far apart
  • process-oriented layout
Which of the following would NOT be produced or offered using a fixed-position layout?
  • focused work center
  • process-oriented layout
  • a hospital emergency room
  • leather chairs at Starbucks
Which of the following is NOT one of the tasks of random stocking system?
  • a hospital emergency room
  • Keep end-aisle locations empty to facililatate traffic flow
  • Assigning certain items or classes of items to particular warehouse areas so that the total distance traveled within the warehouse is maximized
  • To obtain flexibility in layout, operations managers could keep investments high
Which of the following moves production to a large work cell that remains part of the present facility?
  • focused work center
  • work-cell layout
  • a hospital emergency room
  • process-oriented layout
Which of the following is NOT true regarding layout decisions?
  • Assigning certain items or classes of items to particular warehouse areas so that the total distance traveled within the warehouse is maximized
  • Keep end-aisle locations empty to facililatate traffic flow
  • To obtain flexibility in layout, operations managers could keep investments high
  • process-oriented layout
The main objective of retail layout is to
  • maximize profitability per square foot of floor space
  • a high-level of training and a low level of flexibiity
  • develop an effective and efficent layout that will meet the firm's competitive requirements
  • find the optimum trade-off between handling cost and costs associated with warehouse space
Which of the following terms describes the physical surroundings in which a service takes place, and how they affect customers and employees?
  • retail layout
  • focused work center
  • work-cell layout
  • servicescape
In process-oriented and fixed-position layouts, it is important to minimize the costs of
  • cusotmizing
  • work-cell layout
  • retail layout
  • material handling
A product-oriented layout
  • addresses the layout requirements of large, bulky, projexts such as ships and buildings
  • minimize imbalance between machines or personnel while meeting a required output from the line
  • is organized around products or families of similar high-volume, low variety production
  • deals with low-volume, high-variety production
Work cells typically have
  • reduced investment in machinery and equipment
  • addresses the layout requirements of large, bulky, projexts such as ships and buildings
  • Keep end-aisle locations empty to facililatate traffic flow
  • deals with low-volume, high-variety production
Generally the goal of assembly line balancing is to
  • minimize imbalance between machines or personnel while meeting a required output from the line
  • find the optimum trade-off between handling cost and costs associated with warehouse space
  • is organized around products or families of similar high-volume, low variety production
  • maximize profitability per square foot of floor space
Workspace can inspire informal and productive encounters if it balances three physical and social aspects:
  • place workstations far apart
  • The volume of materials needed is constant
  • a hospital emergency room
  • proximity, privacy, and permission
A fixed-position layout
  • deals with low-volume, high-variety production
  • addresses the layout requirements of large, bulky, projexts such as ships and buildings
  • avoids placing the materials or supplies in storage by processing them as they are received for shipment
  • develop an effective and efficent layout that will meet the firm's competitive requirements
The requirements of work cells do NOT include
  • absolutely necessary
  • find the optimum trade-off between handling cost and costs associated with warehouse space
  • a high-level of training and a low level of flexibiity
  • maximize profitability per square foot of floor space
To provide better access and possibly reduce the number of workers needed, work cells may be designed in the shape of what letter of the alphaber?
  • U
  • work-cell layout
  • cusotmizing
  • place workstations far apart
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Multiple Choice Questions
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