"You never listen to me!" is an example of subscribing to the fallacy of
  • biological sex
  • overgeneralization
  • intensity and duration
  • nonverbal reactions
Which of the following is not true about the effect of gender on emotions?
  • most people don't overstate the strength of their feeling
  • Say "I feel nervous when you drive over the speed limit"
  • Women are less likely to use emoticons such as :) in online communication
  • "People at parties make me nervous"
Each of the following is an example of an emotionally counterfeit statement except which one?
  • Share multiple feelings when appropriate
  • "People at parties make me nervous"
  • I'm bored and I want to go to a show
  • give an introvert suggestions to help him some out of his shell
Social scientists generally agree that there are four components to the phenomena we label as "feelings". They are
  • Say "I feel nervous when you drive over the speed limit"
  • all of the above (our own temperaments, beliefs we hold, self-talk, emotional memories)
  • physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression
  • the ability to understand and manage one's own emotions and to be sensitive to others' feelings
Roxanne's mood was affected by the excellent service she received at the coffee shop. This is best explained by the concept of
  • analyze your motives
  • physiological factors
  • emotional contagion
  • overgeneralization
The amygdala refers to
  • contribute to effective functioning
  • Zunis emphasize listening over talking
  • the treat alarm system in the brain
  • detract from effective functioning
Facilitative feelings
  • monitor your emotional reactions
  • I'm bored and I want to go to a show
  • detract from effective functioning
  • contribute to effective functioning
According to your text, one reason people don't express feelings is
  • they lack awareness of their emotions
  • monitor your emotional reactions
  • self-fulling prophecies
  • Share multiple feelings when appropriate
Debilitative emotions
  • includes all of the above
  • try to recognize you emotions
  • detract from effective functioning
  • they lack awareness of their emotions
Self-talk
  • expressing more than one feeling
  • includes all of the above
  • intensity and duration
  • contribute to effective functioning
"My roommate ought to be more understanding." This quote is an example of the fallacy of
  • shoulds
  • biological sex
  • emotion labor
  • Share multiple feelings when appropriate
Which of the following is a better way of expressing emotion in the statement: "You're making me nervous"?
  • most people don't overstate the strength of their feeling
  • Say "I feel nervous when you drive over the speed limit"
  • Share multiple feelings when appropriate
  • give an introvert suggestions to help him some out of his shell
Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded
  • All of the above could be examples of self-talk
  • Say "I feel nervous when you drive over the speed limit"
  • as if they themselves were having these feelings
  • accept responsibility for your own feelings
How is emotional intelligence defined in the text?
  • how we tend to focus on one negative criticism even in the face of 1,000 compliments
  • the ability to understand and manage one's own emotions and to be sensitive to others' feelings
  • physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression
  • all of the above (our genetic make up, our emotional memory, the beliefs we hold about events)
People who subscribe to the fallacy of perfection believe
  • all of the above (our genetic make up, our emotional memory, the beliefs we hold about events)
  • how we tend to focus on one negative criticism even in the face of 1,000 compliments
  • of social rules and roles
  • a worthwhile communicator should be able to handle any situation with complete confidence and skill
The "Looking at Diversity" reading about the way Zuni and Anglo cultures deal with emotion expression indicates that
  • accept responsibility for your own feelings
  • they lack awareness of their emotions
  • Zunis emphasize listening over talking
  • Share multiple feelings when appropriate
Which of the following is an example of the fallacy of causation?
  • All of the above could be examples of self-talk
  • all of the above are true of debilitative feelings (they often last a long time, they keep you from functioning effectively, they are intense, they are a product of your beliefs)
  • "People at parties make me nervous"
  • a, b, and c above
Which of the following is the best advice for expressing your emotions?
  • Say "I feel nervous when you drive over the speed limit"
  • All of the above could be examples of self-talk
  • Women are less likely to use emoticons such as :) in online communication
  • accept responsibility for your own feelings
The best predictor of being able to detect and interpret emotional expressions is
  • physiological factors
  • overgeneralization
  • nonverbal reactions
  • biological sex
Gene is in a great mood when he calls Mia. However, she is in a funk from a stressful day at work. After a brief chat Gene hangs up the phone feeling discouraged. This is an example of
  • emotional contagion
  • emotion labor
  • nonverbal reactions
  • physiological factors
A particularly powerful form of debilitative self-talk that tends to increase sadness, anxiety, and depression is
  • emotion labor
  • causation
  • emotional contagion
  • rumination
Which of the following is not characteristic of our emotions?
  • most people don't overstate the strength of their feeling
  • accept responsibility for your own feelings
  • All of the above could be examples of self-talk
  • Say "I feel nervous when you drive over the speed limit"
Which of the following does the text offer as a guideline for expressing emotions?
  • Share multiple feelings when appropriate
  • most people don't overstate the strength of their feeling
  • accept responsibility for your own feelings
  • Say "I feel nervous when you drive over the speed limit"
Revealing multiple feelings means
  • detract from effective functioning
  • expressing more than one feeling
  • try to recognize you emotions
  • they lack awareness of their emotions
When you believe that satisfaction in life is determined by forces beyond your control, you are falling for the fallacy of
  • causation
  • helplessness
  • biological sex
  • physiological factors
Your text tells you that you should
  • detract from effective functioning
  • try to recognize you emotions
  • I'm bored and I want to go to a show
  • accept responsibility for your own feelings
All of the following are parts of the procedure for dealing with debilitative feelings except which one?
  • monitor your emotional reactions
  • analyze your motives
  • I'm bored and I want to go to a show
  • a, b, and c above
When you think it is not just desirable but vital to get the acceptance of virtually every person, you are falling for the fallacy of
  • helplessness
  • emotional contagion
  • perfection
  • approval
Emotions that we experience are a result of
  • physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression
  • how we tend to focus on one negative criticism even in the face of 1,000 compliments
  • all of the above (our own temperaments, beliefs we hold, self-talk, emotional memories)
  • Say "I feel nervous when you drive over the speed limit"
Subscribing to the fallacy of catastrophic expectations can lead to
  • they lack awareness of their emotions
  • intensity and duration
  • self-fulling prophecies
  • monitor your emotional reactions
Which of the following is an example of falling for the fallacy of causation?
  • Share multiple feelings when appropriate
  • most people don't overstate the strength of their feeling
  • accept responsibility for your own feelings
  • "People at parties make me nervous"
When you believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill, you are falling for the fallacy of
  • perfection
  • rumination
  • causation
  • approval
"I feel like quitting school" is an example of
  • Share multiple feelings when appropriate
  • All of the above could be examples of self-talk
  • an emotionally counterfeit statement
  • "People at parties make me nervous"
An example of an "activation event" can be which of the following?
  • all of the above (our genetic make up, our emotional memory, the beliefs we hold about events)
  • all of the above are true of debilitative feelings (they often last a long time, they keep you from functioning effectively, they are intense, they are a product of your beliefs)
  • all of the above
  • a, b, and c above
The section in the text titled "Critic's Math" was about
  • all of the above (our own temperaments, beliefs we hold, self-talk, emotional memories)
  • all of the above (our genetic make up, our emotional memory, the beliefs we hold about events)
  • most people don't overstate the strength of their feeling
  • how we tend to focus on one negative criticism even in the face of 1,000 compliments
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