Which of the following is every society's most important primary group?a. the peer groupb. the work groupc. the familyd. the play group
  • family
  • in group
  • a social group
  • an out group
Charles Cooley referred to a small social group whose members share personal and enduring relationships asa. an instrumental group. b. an expressive group.c. a primary group.d. a secondary group.
  • in group
  • reference group.
  • primary group
  • expressive leader
In brief, what does Rosabeth Moss Kanter's research show?a. Organizations must "open up" their structure in order to bring out the best in their employees. b. Employees who hustle are the ones who get ahead. c. Organizational structure has little to do with employee performance. d. Formal organizations typically become oligarchies.
  • many people are willing to compromise their own judgment to avoid being seen as different by others.
  • Organizations create alienation.
  • "fuzzy" groups made up of people we "know of" rather than those we know well.
  • organizations must open up their structure in order to bring out the best in their employees
What is Robert Merton's term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals? a. bureaucratic ritualism b. bureaucratic alienation c. bureaucratic innovation d. bureaucratic inertia
  • secondary group.
  • coercive organizations
  • a category
  • bureocratic ritualism
In your group, the leader is skilled at using humor to reduce tension and lighten serious moments. Which type of leader does your group have? a. a democratic leader b. a laissez-faire leader c. an expressive leader d. an instrumental leader
  • an out group
  • expressive leader
  • reference group.
  • primary group
A prisoner would consider a maximum-security prison a. a normative organization. b. a coercive organization. c. a utilitarian organization. d. a voluntary organization.
  • coercive organizations
  • authoritarian leadership
  • that the organizational principles of McDonald's have come to dominate our social life.
  • a category
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