Multiple Choice Questions

_____ explains the ways in which we judge people differently, depending on the meaning we assign to a given behavior.
  • Job satisfaction
  • Attribution theory
  • Workforce diversity
  • Core self-evaluation
Which of the following disciplines blends concepts form both psychology and sociology to focus on people's influence on one another?
  • Individuals
  • Defining an organization's goals
  • Social Psychology
  • surface acting
_____ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.
  • Gordan Allport
  • heredity or self concordance
  • anger
  • Managers
_______ refers to evaluative statements or judgments concerning objects, people, or events.
  • Attitude
  • Job satisfaction
  • Ability
  • mood
WHich of the following terms refers to the practice of hiding inner feelings and foregoing emotional expressions in repsonse to display rules
  • emotion
  • perception
  • Individuals
  • surface acting
Which of the following terms refers to factors such as one's biologicial, pysiologicial and inherent psychological makeup determined at conception?
  • heredity or self concordance
  • Defining an organization's goals
  • surface acting
  • emotion
______ refers to bottom-line conclusions individuals have about their capabilities, competence, and worth as a person
  • emotional dissonance
  • positivity offset
  • Workforce diversity
  • Core self-evaluation
The _____ is a personality assessment consisting of 100 questions where respondents are classified as extroverted or introverted, sensing or intuitive, thinking or feeling, and judging or perceiving.
  • Myers- Briggs Type Indicator
  • self-serving
  • personality
  • Core self-evaluation
______ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.
  • positivity offset
  • emotional dissonance
  • Workforce diversity
  • Job satisfaction
Which of the following statements is true regarding emotional intelligence
  • time
  • Interest
  • The encompass the ability to apply specialized knowledge.
  • It comprises a person's ability to detect others' and one's own feelings.
According to the attribution theory, if everyone who faces a similar situation responds in the same way, we can say the behavior shows ________
  • Systematic
  • consensus
  • personality
  • distinctiveness
According to the attribution theory, ______ is one of the three main factors which attempt to determine an individual's behavior.
  • perception
  • Systematic
  • positivity offset
  • distinctiveness
The practice of modifying one's true inner feelings based on display rules is know as
  • emotion
  • deep acting
  • surface acting
  • human skills
Which of the following terms describes basic convictions that "a specific mode of conduct or end-state of existence in personally or socially preferable to an opposite mode of conduct"?
  • emotion
  • personality
  • Values
  • scientific evidence
Which of the follow determinants of behavior does organizational behavior study?
  • Interest
  • scientific evidence
  • Individuals
  • emotion
________ may be defined as an individual's current capacity to perform the various tasks in a job.
  • Physical Abilities
  • felt
  • emotion
  • Ability
_____ refers to the tendency of people to associate two events when in reality there is no conncection
  • emotional dissonance
  • personality
  • High job involvement
  • illusory correlation
_____ is the sum total of ways in which individual reacts to and interests with others
  • personality
  • Physical Abilities
  • emotional dissonance
  • perception
With reference to the attribution theory, which of the following terms indicates the extent to which an individual displays different behaviors in different situations
  • distinctiveness
  • consensus
  • surface acting
  • positivity offset
Surface acting deals only with ______ emotions
  • Attitude
  • personality
  • displayed
  • Exclusion
Which of the following is the most likely to be related to reduced absences and lower resignation rates?
  • time
  • Social Psychology
  • High job involvement
  • Individuals
In a workplace, _____ involves overt threats or bullying directed at members of specific groups of employees.
  • Systematic
  • Intimidation
  • emotions
  • Exclusion
_____ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups
  • illusory correlation
  • positivity offset
  • Workforce diversity
  • Core self-evaluation
Which of the following is a characteristic of emotions?
  • Defining an organization's goals
  • It involves the study of what people do in a company and how it affects the company's output.
  • emotions are reactions to a person or event.
  • job involvement
______ is the process by which individuals organize and interpret their sensory impressions in orer to give meaning to their environment
  • self-serving
  • personality
  • surface acting
  • perception
Which of the following does systematic study use to look at relationships to attribute causes and effects?
  • High job involvement
  • Defining an organization's goals
  • scientific evidence
  • anger
Organizational commitment is defined as
  • It involves the study of what people do in a company and how it affects the company's output.
  • the degree to which employees identify with the organizational they work for and its goals.
  • they have a voice of decisions
  • It studies how organizations develop human strengths, foster vitality, and unlock potential.
_______ is the degree to which employees believe the organization values their contribution and cares about their well-being.
  • Perceived organizational support
  • emotional dissonance
  • Defining an organization's goals
  • Core self-evaluation
Which of the following is a factor present in a situation which may affect a person's perception?
  • anger
  • time
  • scientific evidence
  • High job involvement
A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is know as
  • emotional dissonance
  • emotional labor
  • positivity offset
  • human skills
Individuals engage in _______ because it is impossible for them to assililagte everything they see and can take in only certain stimuli.
  • selective perception
  • cognitive dissonance
  • Social Psychology
  • employee engagement
Employees are most likely to perceive their organization as supportive when
  • Physical Abilities
  • they have a voice of decisions
  • The encompass the ability to apply specialized knowledge.
  • Perceived organizational support
The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is referred to as ________
  • consistency
  • human skills
  • job involvement
  • distinctiveness
According to Gordon Allport, ______ is defined as the dynamic organization within the individual of those psychophyscial systems that determine a person's unique adjustments to his/her environment
  • Systematic
  • surface acting
  • perception
  • personality
Any incompatibility between two or more attitudes or between behavior and attitudes results in _____
  • selective perception
  • scientific evidence
  • cognitive dissonance
  • Physical Abilities
Which of the following is one of the six essentially universal emotions agreed on by a majority of researchers?
  • anger
  • Values
  • Defining an organization's goals
  • Individuals
If a person responds to a particular situation int he same way over a long time period, then the attribution theory states that the behavior demonstrates ______
  • consensus
  • emotions are reactions to a person or event.
  • consistency
  • distinctiveness
When two people witness something at the same time and in the same situation yet interpret it differently, factors that operate to shape their perceptions reside in the _______.
  • self-serving
  • perception
  • perceivers
  • Systematic
Who defined personality as the dynamic organization within the individual of those psychophysical systems that determine a person's unique adjustments to his/her environment
  • distinctiveness
  • emotions are reactions to a person or event.
  • job involvement
  • Gordan Allport
_____ refers to feelings that tend to be less intense than emotions and that lack a contextual stimulus
  • moods
  • emotional dissonance
  • mood
  • illusory correlation
_____ refers to inconsistencies between the emotions people feel and the emotions they project.
  • Physical Abilities
  • emotional dissonance
  • Job satisfaction
  • positivity offset
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Multiple Choice Questions
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