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Total Quality Management
Total Quality Management Multiple Choice
Quiz 1
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Q.1
In which of the following stage in supplier selection and evaluation, standard enquiry forms are sent to the vendors, asking them to present their detailed information?
a) Survey stage
b) Enquiry stage
c) Negotiation and selection stage
d) Experience stage
Q.2
In ________detailed analysis of the vendor is made after raw information is acquired from the survey stage.
a) Survey stage
b) Enquiry stage
c) Negotiation and selection stage
d) Experience stage
Q.3
Which of the following factors are considered during direct negotiations with the vendors in the negotiation and selection stage of supplier selection and evaluation?
a) Payment terms only
b) Quality control procedures only
c) Supply procedures only
d) Payment terms, quality control procedures, and supply procedures
Q.4
In which stage of supplier selection and criteria, performance of the supplier is evaluated based on quality and promptness in delivery?
a) Survey stage
b) Enquiry stage
c) Negotiation and selection stage
d) Experience stage
Q.5
Frequent rejections upset the production schedule.
a) True
b) False
Q.6
Late deliveries may cause stoppages in production.
a) True
b) False
Q.7
Which of the following is not a part of the history card?
a) Date of supply of materials
b) Inspection
c) Procedure adopted
d) No.of fans in vendor’s office
Q.8
Which of the following is incorrect with respect to Ishikawa’s ten conditions for selection and evaluation of suppliers?
a) The supplier should have a stable management system
b) The supplier should not breach the corporate secrets
c) The supplier should not have a track record of customer satisfaction and organization credibility
d) The supplier should have an effective quality system
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