Q.1
Loyalty cards are used by some shops. To get a card .......
  • a customer must supply their name and address details
  • the customer buys a card from the shop
  • the customer just picks one up in the shop
  • the customer only need give their name
Q.2
When an application for a loyalty card is received .......
  • the shop adds name and address details onto a database
  • the shop loses it
  • the shop performs an identity check on the customer
  • the shop simply sends out the card
Q.3
When buying something in the shop, the loyalty card is .......
  • given to the shelf filler
  • ignored
  • looked at by the checkout staff
  • usually asked for and read at the checkout
Q.4
A loyalty card sends details of a purchase and .......
  • the customer credit card number to the shop database
  • the customer ID to the shop database
  • the customer mobile phone number to the shop database
  • the shop ID to the shop database
Q.5
Which is not an advantage of a loyalty card scheme to a consumer?
  • Stores may give a voucher to give the customer some money off their next bill
  • Shops can build a profile of a customer
  • Stores can offer customers personalised offers
  • The customer may be rewarded with discounts on specific items
Q.6
Bar codes .......
  • are easily read by the checkout person
  • contain product ID and can be read quickly by a scanner
  • contain product stock level and price information
  • contain product ID and stock levels
Q.7
EPOS stands for .......
  • Electronic Point Of Sale
  • Electronic Position Of Sale
  • Electronic Position Of Store
  • Electronic Program Operating System
Q.8
EPOS systems scan a bar code at the checkout; then .......
  • the product ID is checked on the shop database
  • an itemised bill is printed at the checkout
  • the item price is returned from the database
  • All of these events
Q.9
Which of these is not an advantage to the shop?
  • EPOS can help to reduce fraud
  • EPOS results in better stock control, so less shortages
  • EPOS systems usually mean quicker service
  • In EPOS systems, more information is printed on the bill
Q.10
What does EFTPOS stand for?
  • Easy Finance Trap at Point Of Sale
  • Electronic Finance Transfer at Point Of Sale
  • Electronic Finance Trick at Point Of Sale
  • Electronic Funds Transfer at Point Of Sale
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